Frequently Asked
Questions
Interested in a business listing on Toronto Directory or within our directory network?
Here are the most frequently asked questions about plans, publishing, and support.
Here are the most frequently asked questions about plans, publishing, and support.
Where can I list my business profile?
Toronto Directory is part of the KropDirectories Network. We operate multiple directories where you can publish a structured business profile (services, contact details, photos, and practical information) to help customers compare options and reach you faster. Depending on your goals, you can choose a plan that publishes your profile in one directory or across several directories in the network. Learn more about the network at www.kropdirectories.com.
What’s the difference between subscription plans?
The main difference between plans is where your profile is published and which features are enabled. Some plans cover a single directory, while others extend your visibility across multiple directories in our network. Advanced plans may also include more media, richer details, and additional promotional options.
Do you offer special or featured options?
Yes—featured options can be available on request. Tell us what you want to achieve (for example, higher visibility in a category or a promoted placement) and our team will confirm what’s possible for your business. Contact us for details.
Is a free trial available?
No. At this time we do not offer free trials.
What happens when my plan expires?
When your plan expires, your listing becomes inactive. You can renew, upgrade, or change your plan at any time. If you need help with renewal or plan changes, please contact our support.
Do subscription plans renew automatically?
Yes. Because the benefits of a listing grow over time, our subscription plans renew automatically at the end of the billing period. To ensure uninterrupted service, keep your payment details up to date so the system can process renewal correctly.
You can turn off auto‑renewal at any time. If you have questions or need help, please contact our support.
You can turn off auto‑renewal at any time. If you have questions or need help, please contact our support.
Can I upgrade or downgrade later?
Yes, you can change your subscription plan at any time. If you’d like guidance on which plan fits your goals, or you need assistance with the change, please contact our support.
Can I cancel my subscription at any time?
Yes, you can cancel at any time. If you need help with cancellation or have questions about billing dates, please contact our support.
Didn’t find the answer to your question?
Contact us for more information.
Contact us for more information.
Ready to get started?
Create your business listing page on Toronto Directory (and across our network, if needed).